The Contact centre standard opening hours are Mon - Thurs 8.30am - 5pm and Friday 8.30am - 3.40pm. Please note some services close at 4.30pm.
Requests and enquiries
Many of our services have online forms which allow you to access services at a time that is convenient to you.
Council HeadquartersCity Chambers
If you need to contact us please check the phone number for the service you require.
If you have questions or issues with our new registration and sign in process, or any of our online services, please email [email protected]
Comments and complaints
Find out how to give feedback on our services.
Service for hard of hearing and deafened people
You can contact us via Next Generation Text service (NGT) by dialing 18001 + the required telephone number free of charge but standard network rates for your phone provider may apply. Please check with your provider. More information about NGT.
Service for Deaf people
Interpretation and translation
If you need information in another language please contact our Interpretation and Translation Service.